TfL investigations & prosecutions
Received a letter from TfL Prosecutions or Investigations?
You may still have options — but how you respond can affect whether this escalates.
You’re not in trouble for being here. Many cases can be resolved before court when handled properly.
Not affiliated with Transport for London.
You’ll speak directly with a solicitor
Your enquiry is reviewed by a solicitor experienced in TfL prosecutions. The aim is to explain realistic options quickly — not to pressure you.
What’s happening now
TfL letters aren’t a formality. TfL is deciding whether to prosecute. Your response can influence what happens next.
1) Identify your stage
Investigation letter, follow-up letter, or SJPN/summons — each needs a different approach.
2) Avoid common mistakes
Over-explaining, guessing details, or apologising in the wrong way can create problems later.
3) Explore resolution
In some cases, an out-of-court settlement may be possible. It’s never guaranteed.
Typical timeline
Ticket inspection
An incident is recorded by an inspector.
Investigation letter
TfL asks for your written account.
Settlement request
In some cases, an out-of-court resolution may be possible.
SJPN / summons
A court notice may be issued if TfL proceeds.
Magistrates’ Court
The case is heard if not resolved earlier.
Most people reach out at the investigation letter stage — when there may still be time to handle it properly.
Common TfL situations
Not sure why TfL contacted you? Select what best matches your situation and see what it usually means.
Received a TfL investigation letter
TfL asking for a written explanation of what happened.
Read more →
Letter says respond within 14 days
Short deadlines are common — missing them can escalate the case.
Read more →
Wrong or expired Railcard
One of the most common investigation reasons.
Read more →
Forgot to tap out
Often treated more seriously once an investigation letter is issued.
Read more →
Can I settle without court?
When settlement may be possible and when it isn’t.
Read more →
Court paperwork (SJPN)
The stage where prosecution is starting.
Read more →
Will I get a criminal record?
What outcomes can mean for DBS checks and jobs.
Read more →
Request a review of your TfL letter
Send a photo/PDF of the letter and a few details. We’ll confirm what stage you’re at and explain realistic next steps.
Privacy note
We won’t contact TfL or anyone else without your permission.
What happens after you submit
- We confirm what stage your case is at (letter vs SJPN/summons).
- We explain your options and any deadlines to watch.
- You decide what you want to do next — you’re not committing by contacting us.