TfL investigation letter 14 days: what the deadline really means
If you have received a Transport for London investigation letter, you may have noticed it asks you to respond within a short period — often around 14 days. This deadline can feel stressful, particularly if you are unsure what the letter means or how to respond.
The most important thing is not to ignore the letter, but also not to rush into sending a response that could unintentionally make things worse.
Why TfL asks for a response within 14 days
The deadline usually indicates that TfL is reviewing the circumstances of a possible fare evasion incident. The investigation team may be deciding whether to resolve the matter directly or move towards prosecution.
Providing a response allows you to explain what happened from your perspective. In some situations, this may help TfL decide how to proceed.
Upload your letter for reviewWhat happens if you miss the 14 day deadline?
Missing the deadline does not automatically mean you will be prosecuted, but it can increase the likelihood that TfL proceeds to the next stage of the process.
This could include receiving further correspondence such as a Single Justice Procedure Notice or other court paperwork. If that happens, it becomes much more important to act quickly.
If you have already missed the deadline, it may still be possible to explain the situation and clarify what happened.
Common mistakes when replying
- Sending a rushed response without reviewing the details.
- Admitting intent without fully understanding the allegation.
- Providing inaccurate dates or information.
- Ignoring the letter completely.
Even a short response can have legal implications, which is why it’s important to think carefully before sending anything.
If you are close to the 14 day deadline
When the deadline is approaching, it can be helpful to quickly understand what stage your case is at before responding in detail. A short delay to seek advice may sometimes be better than sending an incomplete explanation.
What to do next
- Check the exact wording of the TfL letter.
- Confirm the deadline stated in the correspondence.
- Keep copies of any communication you send.
- Act quickly if further legal paperwork arrives.
Unsure what stage your TfL case is at?
Upload the letter you received and a short summary of what happened. We'll review it and explain the stage of the investigation and the realistic next steps.
Most people contact us after receiving a TfL investigation letter or interview request.
Not legal advice. No outcome is guaranteed. Not affiliated with Transport for London.